TCS training courses are designed based on regulations and industry best practices aligned with relevant international standards and/or approved by appropriate industry accrediting bodies, as necessary.

The aim of TCS training courses is to ensure that all individuals have reached a recognized level of competence to enable them to work on-site more safely with reduced risk to themselves and others.

According to international standards, it is important to ensure that the quality of the work, product, and services delivered to customers meets the requirements.

“Quality/Management” training courses are carefully designed to meet the requirements of the modern industries, including but not limited to oil & gas, construction, chemical, shipbuilding, etc. Training courses covered under the “Quality/Management” category provide different levels of skills and competencies to employees involved with quality assurance and control, as well as management of projects and operations. Quality/Management training courses include NDT (VT, MPI, DPI, UT, EC), Paint Quality Inspection, ISO 9001 Quality Management Systems, Internal Audits, Management of Projects, etc.

The courses are interactive and can be delivered in the language of your choice. Practical exercises and course materials are provided as per specific training requirements. The content can be localized to reflect the country or region where the workforce will operate.

To ensure that individuals have reached the required level of competency, they MUST successfully complete a training course and assessment. Successful candidates will then receive the certificate transferable worldwide. Individuals must renew their certificates based on the expiry date shown on the certificate to ensure their knowledge is up to date.

The detailed course content is as follows:

COURSE CONTENT:

• Introduction
• Quality Basics
  • Terms, concepts, and principles
    • Quality definitions
    • Quality plan
    • Quality systems
    • Organizational culture
    • Employee involvement and empowerment
    • Systems and processes
    • Variation
    • Standardization
  • Benefits of quality
  • Foundations of quality
• Team basics
  • Team organization
    • Team purpose
    • Types of teams
    • Value of teams
  • Roles and responsibilities
  • Team formations and group dynamics
    • Initiating teams
    • Selecting team members
    • Team stages
    • Team conflict
    • Team decision-making
• Improvement 
  • Process improvement
    • Six Sigma concepts and tools
    • Lean concepts and tools
    • Benchmarking
    • Incremental and breakthrough improvement
  • Improvement techniques
  • Improvement tools
  • Root cause analysis
  • Risk management
• Supplier Relationship
  • Supplier selection
  • Supplier performance
• Customer Relationship
  • Customer identification
  • Voice of the customer (VOC)
    • Data gathering and use
    • Complaint process
  • Customer needs
• Assessment